:root {
    --blue: #0A4B81; --sky: #1996CE; --ink: #1F2933; --muted: #5B6775;
    --line: #DCE3EA; --mist: #F3F5F7; --sky-tint: #E4F2FA; --danger: #9B1C1C;
    --serif: "Pollen", "Libre Baskerville", Georgia, serif;
    --sans: "Trade Gothic", "Source Sans 3", Arial, Helvetica, sans-serif;
  }
  * { box-sizing: border-box; }
  html, body { margin: 0; background: var(--mist); color: var(--ink); font: 17px/1.5 var(--sans); }
  button, input, textarea, select { font: inherit; color: inherit; }
  :focus-visible { outline: 3px solid var(--sky); outline-offset: 2px; }

  header { background: #fff; border-bottom: 4px solid var(--blue); }
  .bar { max-width: 960px; margin: 0 auto; padding: 14px 20px; display: flex; align-items: center; gap: 20px; flex-wrap: wrap; }
  .bar .logo { height: 52px; width: auto; display: block; }
  .bar .name { font-family: var(--serif); font-weight: 700; color: var(--blue); font-size: 20px; }
  nav { margin-left: auto; display: flex; gap: 4px; flex-wrap: wrap; }
  nav button { background: none; border: 0; padding: 8px 12px; border-radius: 6px; color: var(--muted); font-weight: 600; cursor: pointer; }
  nav button[aria-current="page"] { color: var(--blue); background: var(--sky-tint); }

  main { max-width: 960px; margin: 0 auto; padding: 28px 20px 60px; }
  h1 { font-family: var(--serif); font-weight: 700; color: var(--blue); font-size: 30px; line-height: 1.2; margin: 0 0 6px; }
  h2 { font-family: var(--serif); font-weight: 700; color: var(--blue); font-size: 20px; margin: 28px 0 10px; }
  .lede { color: var(--muted); margin: 0 0 24px; }

  .kinds { display: grid; grid-template-columns: repeat(auto-fit, minmax(260px, 1fr)); gap: 16px; margin-bottom: 26px; }
  .kind { text-align: left; background: #fff; border: 2px solid var(--line); border-radius: 14px; padding: 22px; cursor: pointer; }
  .kind strong { display: block; font-family: var(--serif); font-size: 22px; color: var(--blue); margin-bottom: 4px; }
  .kind span { color: var(--muted); font-size: 15px; }
  .kind[aria-pressed="true"] { border-color: var(--blue); background: var(--sky-tint); box-shadow: inset 0 0 0 1px var(--blue); }

  .panel { background: #fff; border: 1px solid var(--line); border-radius: 10px; padding: 22px; }
  label { display: block; font-weight: 600; margin: 0 0 6px; }
  .hint { font-weight: 400; color: var(--muted); font-size: 15px; }
  input[type=text], textarea, select { width: 100%; border: 1px solid #C5CFD9; border-radius: 8px; padding: 10px 12px; background: #fff; }
  textarea { min-height: 130px; resize: vertical; }
  .field { margin-bottom: 18px; }

  .btn { background: var(--blue); color: #fff; border: 0; border-radius: 8px; padding: 12px 22px; font-weight: 700; cursor: pointer; }
  .btn:disabled { opacity: .6; cursor: progress; }
  .btn.quiet { background: #fff; color: var(--blue); border: 1px solid var(--blue); }
  .error { color: var(--danger); font-weight: 600; margin: 12px 0 0; }

  .thumbs { display: flex; gap: 10px; flex-wrap: wrap; margin-top: 10px; }
  .thumb { position: relative; }
  .thumb img { width: 96px; height: 96px; object-fit: cover; border-radius: 8px; border: 1px solid var(--line); display: block; }
  .thumb button { position: absolute; top: -8px; right: -8px; width: 26px; height: 26px; border-radius: 50%; border: 0; background: var(--ink); color: #fff; cursor: pointer; line-height: 1; }

  .list { background: #fff; border: 1px solid var(--line); border-radius: 10px; overflow: hidden; }
  .row { display: grid; grid-template-columns: 90px 1fr auto; gap: 4px 14px; align-items: center; padding: 14px 18px; border-top: 1px solid var(--line); cursor: pointer; background: none; border-left: 0; border-right: 0; border-bottom: 0; width: 100%; text-align: left; }
  .row:first-child { border-top: 0; }
  .row:hover { background: var(--mist); }
  .row .id { font-weight: 700; color: var(--blue); }
  .row .sum { font-weight: 600; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
  .row .meta { grid-column: 2 / 4; color: var(--muted); font-size: 14px; }
  .empty { padding: 28px 18px; color: var(--muted); }

  .pill { font-size: 13px; font-weight: 700; padding: 3px 10px; border-radius: 999px; white-space: nowrap; border: 1px solid transparent; }
  .s-new { background: var(--sky-tint); color: var(--blue); }
  .s-in-progress { background: var(--blue); color: #fff; }
  .s-waiting { background: var(--mist); color: var(--ink); border-color: #C5CFD9; }
  .s-closed { background: #fff; color: var(--muted); border-color: var(--line); }

  .filters { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 14px; align-items: center; }
  .chip { border: 1px solid #C5CFD9; background: #fff; border-radius: 999px; padding: 6px 14px; cursor: pointer; font-size: 15px; }
  .chip[aria-pressed="true"] { background: var(--blue); color: #fff; border-color: var(--blue); }
  .filters input { max-width: 240px; margin-left: auto; padding: 7px 12px; }

  .back { background: none; border: 0; color: var(--blue); font-weight: 600; padding: 0; margin-bottom: 14px; cursor: pointer; }
  .facts { display: flex; gap: 8px 22px; flex-wrap: wrap; color: var(--muted); font-size: 15px; margin: 8px 0 18px; }
  .details { white-space: pre-wrap; line-height: 1.6; }
  .photos { display: flex; gap: 12px; flex-wrap: wrap; margin-top: 16px; }
  .photos a img { max-width: 220px; max-height: 220px; border-radius: 8px; border: 1px solid var(--line); display: block; }
  .ph { width: 160px; height: 120px; border-radius: 8px; background: var(--mist); display: grid; place-items: center; color: var(--muted); font-size: 14px; }

  .timeline { list-style: none; margin: 0; padding: 0; border-left: 2px solid var(--line); }
  .timeline li { padding: 0 0 16px 18px; position: relative; }
  .timeline li::before { content: ""; position: absolute; left: -7px; top: 6px; width: 12px; height: 12px; border-radius: 50%; background: var(--sky); }
  .timeline li.private::before { background: #fff; border: 2px solid var(--muted); }
  .when { color: var(--muted); font-size: 14px; }
  .note { white-space: pre-wrap; margin-top: 4px; }
  .tag { font-size: 12px; font-weight: 700; color: var(--muted); border: 1px solid var(--line); border-radius: 4px; padding: 1px 6px; margin-left: 6px; }

  .manage { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
  .manage .wide { grid-column: 1 / -1; }
  .check { display: flex; gap: 8px; align-items: center; font-weight: 400; }
  .done { text-align: center; padding: 40px 22px; }
  .done .big { font-family: var(--serif); font-size: 34px; color: var(--blue); margin: 6px 0 14px; }
  .loading { color: var(--muted); padding: 20px 0; }

  @media (max-width: 600px) {
    .bar .logo { height: 40px; }
    nav { margin-left: 0; width: 100%; }
    h1 { font-size: 25px; }
    .manage { grid-template-columns: 1fr; }
    .row { grid-template-columns: 1fr auto; }
    .row .id { grid-column: 1 / 3; }
    .row .meta { grid-column: 1 / 3; }
    .filters input { max-width: none; margin-left: 0; }
  }
  @media (prefers-reduced-motion: no-preference) { .kind { transition: border-color .15s, background .15s; } }

  html { padding-top: env(safe-area-inset-top, 0px); }
  .grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 0 16px; }
  .signin { text-align: center; padding: 48px 22px; }
  .gbtn { display: inline-flex; align-items: center; gap: 10px; }
  .who { color: var(--muted); font-size: 14px; margin-left: 8px; }
  .urgent { color: var(--danger); font-weight: 700; }
  @media (max-width: 600px) { .grid2 { grid-template-columns: 1fr; } }

/* v2 additions */
.viewas { width: auto; padding: 6px 8px; font-size: 15px; border-radius: 6px; }
.previewbar { background: var(--sky-tint); color: var(--blue); text-align: center; padding: 8px 16px; font-weight: 600; }
.previewbar button { margin-left: 10px; background: #fff; border: 1px solid var(--blue); color: var(--blue); border-radius: 6px; padding: 3px 10px; cursor: pointer; font-weight: 600; }
.note { background: var(--sky-tint); color: var(--blue); border-radius: 8px; padding: 10px 14px; margin: 0 0 14px; }
.tiles { display: grid; grid-template-columns: repeat(auto-fill, minmax(190px, 1fr)); gap: 10px; margin-bottom: 22px; }
.tile { background: #fff; border: 1.5px solid var(--line); border-radius: 10px; padding: 14px; text-align: left; font-weight: 600; cursor: pointer; min-height: 56px; }
.tile:hover { border-color: var(--sky); }
.tile[aria-pressed="true"] { border-color: var(--blue); background: var(--sky-tint); color: var(--blue); }
.tips { background: var(--mist); border-radius: 8px; padding: 12px 16px; margin-bottom: 18px; }
.tips ul { margin: 6px 0 8px; padding-left: 20px; }
.seg { display: flex; flex-wrap: wrap; gap: 8px; }
.seg label { display: inline-flex; align-items: center; gap: 6px; font-weight: 400; margin: 0; border: 1px solid #C5CFD9; border-radius: 8px; padding: 8px 12px; background: #fff; cursor: pointer; }
.seg label:has(input:checked) { border-color: var(--blue); background: var(--sky-tint); color: var(--blue); font-weight: 600; }
.crumbs { color: var(--muted); font-size: 15px; }
.tracker { list-style: none; display: grid; grid-template-columns: repeat(4, 1fr); gap: 6px; padding: 0; margin: 14px 0 18px; font-size: 14px; }
.tracker li { border-top: 5px solid var(--line); padding-top: 6px; color: var(--muted); }
.tracker li.done { border-color: var(--blue); color: var(--blue); }
.tracker li.now { border-color: var(--sky); color: var(--blue); font-weight: 700; }
.controls { display: flex; gap: 16px; flex-wrap: wrap; margin-bottom: 16px; }
.controls label { display: flex; align-items: center; gap: 8px; margin: 0; }
.controls select { width: auto; }
.thread { display: flex; flex-direction: column; gap: 12px; margin-bottom: 18px; }
.msg { background: #fff; border: 1px solid var(--line); border-radius: 10px; padding: 12px 16px; }
.msg .who { font-size: 14px; color: var(--muted); margin-bottom: 4px; }
.msg .body { white-space: pre-wrap; line-height: 1.55; }
.msg .facts { font-size: 15px; color: var(--ink); margin-bottom: 6px; }
.msg.reply { border-left: 5px solid var(--blue); border-radius: 0; }
.msg.comment { background: var(--mist); border: 1.5px dashed #9AA6B2; }
.msg.comment .who::before { content: "🔒 "; }
.sys { color: var(--muted); font-size: 14px; text-align: center; }
.composer { border: 1.5px solid #C5CFD9; border-radius: 10px; background: #fff; overflow: hidden; }
.composer.comment { background: var(--mist); border-style: dashed; }
.composer .tabs { display: flex; border-bottom: 1px solid var(--line); }
.composer .tabs button { flex: 0 0 auto; background: none; border: 0; padding: 10px 16px; font-weight: 600; color: var(--muted); cursor: pointer; border-bottom: 3px solid transparent; }
.composer .tabs button[aria-selected="true"] { color: var(--blue); border-bottom-color: var(--blue); }
.composer textarea { border: 0; border-radius: 0; background: transparent; min-height: 110px; }
.composer .foot { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; padding: 10px 14px; border-top: 1px solid var(--line); color: var(--muted); font-size: 15px; }
.composer .foot span { margin-right: auto; }
.composer .error { padding: 0 14px 10px; margin: 0; }
.tablewrap { overflow-x: auto; background: #fff; border: 1px solid var(--line); border-radius: 10px; }
table.people { width: 100%; border-collapse: collapse; font-size: 15px; }
table.people th, table.people td { padding: 10px 12px; border-top: 1px solid var(--line); text-align: left; vertical-align: middle; }
table.people thead th { border-top: 0; color: var(--muted); }
table.people th button { background: none; border: 0; padding: 0; font: inherit; color: var(--blue); font-weight: 700; cursor: pointer; }
table.people select { width: auto; padding: 4px 8px; }
table.people input[type=checkbox] { width: 20px; height: 20px; }
.s-assigned { background: var(--sky-tint); color: var(--blue); border-color: var(--blue); }
.s-resolved { background: #fff; color: var(--muted); border-color: var(--line); }
.sync { margin-bottom: 16px; }
.sync summary { cursor: pointer; }
.sync[open] summary { margin-bottom: 12px; }
.health { margin-bottom: 16px; padding: 14px 18px; }
.health > summary { cursor: pointer; }
.health .device { border-top: 1px solid var(--line); padding: 10px 0 4px; margin-top: 10px; }
.health .device > summary { cursor: pointer; font-weight: 600; }
.hgrid { display: grid; grid-template-columns: repeat(auto-fill, minmax(260px, 1fr)); gap: 4px 24px; margin-top: 8px; font-size: 15px; }
.hrow { display: flex; justify-content: space-between; gap: 12px; padding: 4px 0; border-bottom: 1px dashed var(--line); }
.hrow span:first-child { color: var(--muted); }
.hrow.warn span:last-child { color: var(--danger); font-weight: 600; }
.devcard { margin-bottom: 12px; }
.devhead { display: flex; justify-content: space-between; align-items: flex-start; gap: 12px; flex-wrap: wrap; }
.quietresolve { padding: 0 14px 12px; font-size: 15px; }
.linkbtn { background: none; border: 0; padding: 0; color: var(--blue); font-weight: 600; text-decoration: underline; cursor: pointer; }

/* dashboard */
.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 12px; margin-bottom: 18px; }
.kpi { display: flex; flex-direction: column; align-items: flex-start; gap: 2px; background: #fff; border: 1px solid var(--line); border-radius: 10px; padding: 14px 16px; text-align: left; cursor: pointer; }
.kpi:disabled { cursor: default; color: inherit; }
.kpi:not(:disabled):hover { border-color: var(--sky); }
.kv { font-family: var(--serif); font-size: 30px; font-weight: 700; color: var(--blue); line-height: 1.1; }
.kl { font-weight: 600; }
.kh { font-size: 13px; color: var(--muted); }
.dgrid { display: grid; grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)); gap: 14px; }
.card { padding: 16px 18px; }
.card h2 { margin: 0 0 12px; font-size: 18px; }
.card.wide { grid-column: 1 / -1; }
.hbars { display: flex; flex-direction: column; gap: 6px; }
.hbar { display: grid; grid-template-columns: minmax(90px, 40%) 1fr 34px; align-items: center; gap: 10px; background: none; border: 0; padding: 3px 0; text-align: left; cursor: pointer; font-size: 15px; }
.hbar:hover .hl { color: var(--blue); text-decoration: underline; }
.hl { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ht { height: 14px; background: var(--mist); border-radius: 7px; overflow: hidden; }
.hf { display: block; height: 100%; background: var(--blue); border-radius: 7px; min-width: 4px; }
.hv { text-align: right; font-weight: 700; color: var(--blue); }
.vbars { display: grid; grid-template-columns: repeat(8, 1fr); gap: 8px; align-items: end; height: 190px; padding-top: 18px; }
.vcol { display: flex; flex-direction: column; align-items: center; height: 100%; }
.vpair { flex: 1; width: 100%; display: flex; align-items: flex-end; justify-content: center; gap: 4px; }
.vb { position: relative; width: 38%; max-width: 26px; border-radius: 4px 4px 0 0; min-height: 2px; }
.vb em { position: absolute; top: -18px; left: 50%; transform: translateX(-50%); font-style: normal; font-size: 12px; font-weight: 700; color: var(--ink); }
.vb.opened, .sw.opened { background: var(--blue); }
.vb.closed, .sw.closed { background: var(--sky); }
.vl { font-size: 12px; color: var(--muted); margin-top: 6px; white-space: nowrap; }
.legend { display: flex; gap: 16px; margin-top: 10px; font-size: 14px; color: var(--muted); }
.sw { display: inline-block; width: 12px; height: 12px; border-radius: 3px; margin-right: 6px; vertical-align: -1px; }
@media (max-width: 600px) { .vbars { gap: 3px; } .vl { font-size: 10px; } }

/* header: logo and menu on one row */
.bar { flex-wrap: nowrap; gap: 24px; }
.brand { display: block; flex: 0 0 auto; line-height: 0; }
.bar .logo { height: 56px; width: auto; }
nav { margin-left: 0; flex: 1; display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; }
.navlinks, .navright { display: flex; align-items: center; gap: 2px; flex-wrap: wrap; }
nav button { font-size: 16px; padding: 8px 10px; }
.navright .viewas { font-size: 14px; padding: 6px 8px; margin-right: 4px; }
.signout { color: var(--muted); }
.kgo { margin-top: 4px; font-size: 13px; font-weight: 700; color: var(--sky); }
@media (max-width: 1000px) {
  .bar { flex-wrap: wrap; }
  nav { flex-basis: 100%; }
}
@media (max-width: 600px) { .bar .logo { height: 44px; } nav button { font-size: 15px; padding: 6px 8px; } }
.devrow td { background: var(--mist); }
.devmini { background: #fff; border: 1px solid var(--line); border-radius: 8px; padding: 10px 14px; margin: 6px 0; }
.devmini .hgrid { margin-top: 6px; }
.devicon { flex: 0 0 auto; vertical-align: middle; margin-right: 10px; }
.devtitle { display: flex; align-items: center; }
.health .device > summary { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; }
.health .device > summary .devicon { width: 36px; height: 36px; margin-right: 4px; }
.devimg { display: inline-flex; flex: 0 0 auto; margin-right: 10px; }
.devimg img { width: 44px; height: 44px; object-fit: contain; }
.devimg .devicon { margin-right: 0; }
.health .device > summary .devimg img { width: 36px; height: 36px; }
.mosyle { display: inline-block; margin-top: 8px; font-size: 14px; font-weight: 700; color: var(--blue); }
.forwho { margin-bottom: 18px; }
.forwho .seg { margin-bottom: 10px; }
.whoresults { display: flex; flex-direction: column; gap: 4px; margin-top: 6px; }
.whoopt { text-align: left; background: #fff; border: 1px solid var(--line); border-radius: 8px; padding: 8px 12px; cursor: pointer; font-weight: 600; }
.whoopt:hover { border-color: var(--sky); background: var(--sky-tint); }
.controls { align-items: center; }
.controls .btn { padding: 8px 16px; }
.controls .btn:disabled { opacity: .45; cursor: default; }
#ctlnote { flex-basis: 100%; }
.pie { display: grid; grid-template-columns: 150px 1fr; gap: 16px; align-items: center; }
.pie svg { width: 150px; height: 150px; }
.plegend { display: flex; flex-direction: column; gap: 2px; }
.hbar.pl { grid-template-columns: 14px minmax(60px, 1fr) 30px 40px; }
.hbar.pl:disabled { cursor: default; }
.hbar.pl .sw { margin: 0; }
.pp { color: var(--muted); font-size: 13px; text-align: right; }
@media (max-width: 420px) { .pie { grid-template-columns: 1fr; justify-items: center; } }